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NEC Univerge Blue

NEC - Solutions to global business since 1903

UNIVERGE BLUE CONNECT

UNIVERGE BLUE CONNECT is an easy-to-use cloud-based phone system that helps you to easily manage team communications and collaboration. One simple cloud app delivers a seamless, unified experience while reducing complexity and costs.

  • Fully integrated unified communications and collaboration solution in one seamless and intuitive experience.
  • Allow your teams to work when they want and in the context they want (over any channel or device) to drive the specific outcomes you want.
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BRING YOUR TEAMS TOGETHER

With one-click video meetings, stay connected no matter where you are in the world. Go from sharing ideas to delivering work, all in one place.

  • Start a video meeting right from a messaging thread.
  • Share your screen so everyone's on the same page.
  • Manage the conversation flow with in-meeting chat.

UNIVERGE BLUE CONNECT DESKTOP APP

UNIVERGE BLUE Desktop App brings essential collaboration tools together, making teamwork easier than ever.

  • See who is available, send team chats and text messages, place and receive calls, share screens, start video calls, and manage files.
  • All from ONE application. Available as a downloadable app for PC or Mac®.
  • Integrate tightly with leading business applications with UNIVERGE BLUE EXTEND to streamline workflows and maximize employee efficiency.

UNIVERGE BLUE CONNECT MOBILE APP

Do business anywhere you go with the UNIVERGE BLUE® Mobile App. It allows you to connect to team members, customers, and vendors easier than ever before.

  • Reach with a single business identity for HD VoIP calling and SMS.
  • Route calls with advanced call controls, like call flip, switch, transfer, and park.
  • Seamlessly make and receive calls via Wi‑Fi or cellular data without ever dropping a call.
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NEC UNIVERGE BLUE PACKAGED LICENSING

UNIVERGE BLUE CONNECT is an easy-to-use cloud-based phone system that helps easily manage team communications and collaboration. Alongside more predictable costs, team members enjoy advanced features with seamless mobility.

QUANTITY DISCOUNTS AVAILABLE

CONNECT ESSENTIALS

For core functionality and remote capability
  • 100+ Enterprise Calling Features
  • Included Voicemail
  • 5GB Cloud File Storage
  • Music on Hold
  • Mobile & Desktop Apps
  • Team Chat
  • Call Reporting
  • One Desk Phone Plus Apps
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Includes Unlimited Phone Lines Across North America with 6,000 Minutes per User per Month

CONNECT PRO

For users wanting more from their communication
  • Everything in Essentials
  • SMS Text Messaging
  • 50GB Cloud File Storage
  • 100 Video Online Meetings
  • Receptionist View
  • Free WebFax
  • Call Recording
  • Up to 5 Desk Phones Plus Apps
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Includes Unlimited Phone Lines Across North America with 6,000 Minutes per User per Month

CONNECT PRO PLUS

For powerful software integrations
  • Everything in Pro
  • Zoho CRM Integration
  • Salesforce Integration
  • Zendesk Integration
  • ServiceNow Integration
  • NetSuite Integration
  • Microsoft Dynamics Integration
  • And More!
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Includes Unlimited Phone Lines Across North America with 6,000 Minutes per User per Month

CONNECT BRIDGE PRO

Combine on-premise systems with cloud
  • Integrates with SV9100
  • Team Chat
  • Large Video Meetings
  • File Sharing 50GB
  • Desktop App
  • Mobile App
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Calls will use SIP trunking or PRI in the on-premise phone system. Ask your carrier for your minutes available.

CONNECT FOR TEAMS

Our reliable calling directly built into Teams
  • Integrates into MS Teams
  • Connect Managed Calls
  • Uses Teams Interface
  • Unlimited Calling
  • TeamsConnector Included
  • Voicemail
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Includes Unlimited Phone Lines Across North America with 6,000 Minutes per User per Month

CONNECT WITH TEAMS

Use Connect parallel to Teams with single sign on
  • Single Sign-On with Teams
  • Call Center Features
  • Desktop App
  • Mobile App
  • Unlimited Calling
  • Business SMS
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Includes Unlimited Phone Lines Across North America with 6,000 Minutes per User per Month

NEC GUIDE TO APPS FOR UNIVERGE BLUE

Take a deeper look into how the applications work and the kind of guides you will receive for your team alongside personalized training sessions.

  • Videos, full application guides, and PDFs available.
  • Ongoing training sessions to ensure you get the most out of the applications.
  • Full instructions on integrations and management of the system.
Univerge Blue Apps Full Guide

DESKTOP PHONES ARE FREE FOR EACH USER LICENSE

UNIVERGE BLUE CONNECT offers a free premium desk phone for each user in a one-year minimum term. The only payment required is to cover shipping costs and applicable taxes.

Yealink T54W

NEC DT900S

Polycom VVX250

VIEW AT OUR FULL PHONE CATALOG

FILE SHARING & SECURITY

Improve team collaboration, streamline workflows, and increase decision-making speed with UNIVERGE BLUE SHARE file sharing and backup. With direct access to the application from any device, teams can review recent files and backup documents quickly, no matter their location.

  • Real-time backup of all files, mobile photos, and videos from any device.
  • View the most current version of files and co-edit documents in real-time from any device.
  • Integrates with Windows file server, Exchange® Email, Active Directory, Outlook®, Office®, and Microsoft 365®.

UNIVERGE BLUE ENGAGE

A highly customizable cloud-based contact center solution

  • Improves the handling and oversight of communications through a range of agent and supervisor contact center services.
  • Highly flexible solution including easy deployment for remote / home workers.
  • Scalable from the smallest call-centric teams to large omni-channel environments.
  • Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience.
  • Enhance delivery and support of business by integrating admin and operational processes with UNIVERGE BLUE EXTEND.

BACKUP & RECOVER

Data protection in the cloud, on-premises, and anywhere in between. UNIVERGE BLUE BACKUP & RECOVER offers a broad set of fully integrated services to manage and protect critical proprietary information and data and is built on NEC’s award-winning server, storage, and software-defined networking technology.

  • Choice of dynamic delivery models, ranging from fully managed backup service and cloud storage by NEC to self-managed with NEC providing the on-prem and/or off-prem cloud storage
  • Secure and optimized backup and disaster recovery architecture built on NEC’s own award-winning storage infrastructure, including deduplication, compression, and data verification
  • Centralized control and protection of company data which offers total control of all corporate backup data ranging from bare metal virtualized servers to applications, databases files, and endpoints
  • Service and Support with a fully staffed Network Operations Center (NOC) to manage and support the entire backup process as well as restoration assistance delivered 7x24x365

CLOUD EXPERIENCE STRESS FREE

Security

Advanced protection against malware, viruses, phishing, and hackers

Support

24/7 support from live experts EVERY time you
call

Compliance

Built to help healthcare, legal services and financial firms stay compliant

Reliability

Ready when you are, whether you’re in the office or working remotely

Scalability

30+ integrated apps that are easy to add as your business grows

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VICTORIA & NANAIMO BUSINESS PHONE SYSTEM PROVIDER

Thank you for your interest in Diamond Communications. Please fill out the contact form below or give us a call at 250 383 1003.

Interested in Pricing and Consultation on Cloud Licensing?

Please click on Quote Solutions below and call or office at 250 383 1003 to discuss

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